Category Archives: Uncategorized

Customer Service and Satisfaction

Posted on June 5, 2022 by dayat

In the contemporary era, competition has increased as customers persistently expect retail businesses to meet and exceed their expectations. Due to the fact of homogeneity among the products offered by retail businesses, they are increasingly focused towards delivering effective customer … Continue reading →

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Customer Centricity: Begin With Customer Service

Posted on June 5, 2022 by dayat

One of the basic tenets of Customer Centricity is service. Why? Service is taking action to take care of someone else. More importantly, it is taking action to create value for someone else (Ron Kaufman). It is how one adds … Continue reading →

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